Last Updated: 9/6/2024

Introduction

At gropad  we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our platform to access and offer services at Carleton University.

1. Information We Collect

We collect personal information that you voluntarily provide when registering or using our services, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Payment information
  • Service preferences and communications

We may also collect non-personal information automatically through cookies and similar tracking technologies, such as:

  • Browser type
  • IP address
  • Usage data

2. How We Use Your Information

We use the information collected to:

  • Facilitate transactions between service providers and customers.
  • Provide customer support and respond to service inquiries.
  • Send important updates, such as changes to our services, terms, and policies.
  • Improve the user experience by analyzing user behavior and platform usage.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share information with:

  • Service Providers: We share information with service providers (e.g., tutors, photographers) to facilitate the services you request.
  • Payment Processors: Your payment information may be shared with trusted third-party payment processors for secure payment handling.
  • Legal Obligations: We may disclose information if required by law or to protect the rights, safety, and property of our users or the public.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to:

  • Access your personal data.
  • Request corrections of inaccurate information.
  • Request the deletion of your data.
  • Object to or limit the processing of your data.

If you wish to exercise any of these rights, please contact us at gropadmarketplace@gmail.com

6. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at gropadmarketplace@gmail.com